Refund Policy
At Lion Business Services (www.lbsprocess.com), we are committed to providing exceptional service to our valued clients. Given the nature of our services, which entail significant time and effort in processing applications and handling various tasks, we have established a refund policy that we would like to bring to your attention.
No Refund Policy
No refunds are available for our services due to the substantial time commitment, preparation, and handling involved, especially for applications and procedures requiring approval from third-party government entities like the IRS or state governments.
Credit and Resubmission Policy
While refunds are not provided, we understand the importance of customer satisfaction and the unpredictability of application processes. Therefore, we offer credits and resubmission of applications at no additional cost under the following conditions:
- The application process requires third-party government approval but was declined due to a lack of follow-up.
- The need for resubmission is due to an error on our part in handling the application.
Liability for Errors
It is crucial for clients to provide accurate and complete information. In the event of an error or omission by the client or their partners, Lion Business Services will not be responsible. Additional charges will apply to correct any client or their partners’ mistakes.
Client Acknowledgement
By engaging our services, clients acknowledge and agree to this refund policy. We encourage clients to review and ensure the accuracy of all information provided to us to avoid any unnecessary complications or additional costs.
We at Lion Business Services prioritize client satisfaction and strive to provide the highest level of professional service. This refund policy is designed to clarify our commitment to our clients while maintaining the integrity and efficiency of our service delivery. For any questions or concerns regarding this policy, please contact us at support@lbsprocess.com.